Digital Marketing Specialist - Mandarin Speaking

Melbourne, Australia
Full Time
Entry Level
Key Responsibilities
  • Manage day-to-day relationships with key account partners
  • Support new partner discussions, proposals and onboarding
  • Coordinate store launches, promotions and marketing campaigns with partners
  • Monitor account performance and identify opportunities to improve sales and order growth
  • Prepare regular performance reports and updates for partners
  • Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
  • Maintain accurate account information and follow up on ongoing actions
  • Support the team in developing new national and local partnership opportunities

What We’re Looking For 
  • Experience in Account Management, Business Development, Partnerships or a similar client-facing role
  • Experience in food delivery, hospitality, e-commerce or technology is preferred
  • Good communication and relationship management skills
  • Comfortable working with data and preparing basic performance reports
  • Organised and able to manage multiple accounts and tasks at the same time
  • Proactive, responsible and comfortable working independently
  • Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams
  • Good understanding of Australian business culture and professional communication
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